Salesforce Commerce Cloud

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About Salesforce Commerce Cloud

Powerful automation with dotdigital and Salesforce Commerce Cloud (Demandware)

dotdigital Engagement Cloud for Salesforce Commerce Cloud brings customer engagement to the forefront. So you can work smarter and achieve greater results.

dotdigital and Salesforce join forces to make your data go further. Craft intelligent customer lifecycle journeys and deliver meaningful marketing messages to your shoppers, wherever they are.

Connect your online store and sync customer, order, cart, and product catalog data to supercharge your marketing. With our certified Salesforce Commerce cartridge, you can set-up your data flow and get started with ecommerce essentials such as abandoned cart and ROI tracking in no time. 

 

Key Features

  • Simple to install - use the certified cartridge for a hassle-free integration set up
  • Data flow - automatically sync customer, order, cart, and product catalog data 
  • Audiences - build complex custom segments in no time or use our commerce personas for optimal lifecycle marketing
  • Targeting - use your data to create highly personalized conversations at every touch point
  • Marketing Automation - use our drag & drop automation builder to add a welcome campaign for new subscribers and engage customers throughout their lifecycle
  • Product recs- increase sales with up- & cross-sell strategies using predictive product recs
  • Commerce intelligence - track key store KPIs, revenue per persona, marketing ROI and more

Ready to go?

If you already have a Engagement Cloud account you can install now

Find out more about this app

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