Salesforce Commerce Cloud

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About Salesforce Commerce Cloud

Powerful automation with dotdigital and Salesforce Commerce Cloud (Demandware)

dotdigital's Engagement Cloud enables retailers using Commerce Cloud (Demandware) to engage their customers and maximize their marketing ROI. Connecting your online store to Engagement Cloud will mean that contact, product and order data automatically flows into your account to supercharge your marketing automation.

Use the data you hold in Engagement Cloud to better target users and create powerful multichannel automation without the need to code. Once you’ve set up Commerce Flow you can automatically mail new subscribers to engage every new contact, and it doesn’t stop there out drag and drop program builder will help you target customers throughout their lifecycle.

With Engagement Cloud you can move beyond batching and blasting generic mails by using our advanced automation and clever segmentation. Send personalized campaigns powered by customers’ order history, web behavior and more.


Key Features

  • Simple to install - add your Commerce Cloud API credentials to start the flow of data
  • Contact and Subscriber sync - synchronize contact information and build out your campaign lists
  • Marketing Automation - use our drag & drop automation builder to add a welcome campaign for new subscribers and engage customers throughout their lifecycle
  • Order Sync - use transaction data to segment your audience and better target your campaigns
  • Product Catalog - sync your catalog to Engagement Cloud and add products to your emails in just a few clicks

Ready to go?

If you already have a Engagement Cloud account you can install now

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