Why Microsoft Dynamics?
Our integrated dotmailer for Microsoft Dynamics CRM solution allows you to unlock the full marketing automation potential of CRM, transforming the way you use Microsoft Dynamics CRM to drive marketing.
Combine your CRM Lead, Contact & Account level data with our powerful drag and drop marketing automation features to create 1:1 customer journeys in minutes.
The Engagement Cloud technology enriches CRM with all the features, functionality and reporting data that an organization requires to help them meet their short and long term sales and marketing objectives.
Rapid deployment & an on-boarding process designed with user adoption in mind are helping our customers realize ROI very early in their marketing automation journey.
“The thing I think that is best about the Engagement Cloud has got to be the ease of use”
Peter Knight, Outsourcery
Unlock the potential of your data
Right message, right person, right time
dotdigital Engagement Cloud for Microsoft Dynamics CRM give you the best of both worlds, an industry leading CRM and a marketing automation solution offering unrivaled ease and speed of use. The combination of these two systems helps transform your business as usual marketing campaigns into highly targeted and relevant communications. We make it quick and easy to deliver the right message to the right person at the right time, every time.
CRM driven sales & marketing automation
Engagement Cloud enriches CRM with a wealth of digital marketing data from email campaign opens through to web site journeys & social media activity. All data is available to use in native CRM features such as workflows & dashboards. This means you can create highly bespoke experiences not just for your customers & prospects but also your sales & marketing team.
With the integration in play you can send Engagement Cloud powered emails to an individual lead/contact or an entire marketing list based on any change in CRM. You can also use email reporting data, for example a campaign open, to create CRM activities for follow up.
The end result; a tool to create a truly 1:1 experience for your customers and prospects.
"dotdigital Engagement Cloud for Microsoft Dynamics CRM has slashed the time taken to do emails dramatically"Ben Henson, IT Change Manager Help for Heroes