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About BigCommerce

Powerful integration. Endless Possibilities.

dotdigital’s Engagement Cloud lets you unlock the full potential of your store-side data. With the right balance between best-practice and creative license, you can create personalized omnichannel campaigns and relevant customer journeys that will keep them coming back.


For every-day customer engagement that scales

We offer all the tools to help you grow your business and spend less time doing so. By automating your marketing processes, you can take a step back and take care of the big picture.

  • Short on time? It’s likely your customers are too. Omnichannel marketing means you can send the right message, to the right person, at the right time and on the right channel. With Engagement Cloud you can send emails, SMS, push notifications and more.
  • Unlock ROI with targeted content. Serve up relevant content and drive personalized conversations at scale with the help of dynamic content blocks that will change depending the data you hold on your contacts.
  • Start simple with ecommerce essentials. Use our integration to sell seamlessly across your favourite marketing channels. Drive repeat sales and inspire loyalty with tools like product recommendations and abandoned cart.
  • Secure, robust, flexible. dotdigital and BigCommerce have more than these three things in common but they’re good places to start. With state-of-the-art data warehousing and powerful API’s, brands can spend less time fixing and more time innovating.


dotdigital Engagement Cloud and BigCommerce

Whether you’re just getting started or are a fully-fledged ecommerce aficionado, BigCommerce and dotdigital Engagement Cloud make ecommerce marketing easy.



Key Features

  • Connect your store with dotdigital Engagement Cloud to start syncing customers, subscribers, orders, and product catalogue
  • Auto-enrol new customers from your store to a Welcome Program and make a first impression that will last
  • Set up abandoned cart campaigns in no time. Only a few clicks and abandoned cart tracking is enabled on your store, ready to catch-em-all.
  • Do more with your data: Get straight in with pre-built segments for commerce personas and increase your audience reach with Facebook and Google Ads connectors
  • Craft and automate smart journeys with ecommerce essentials such as predictive product recommendations, coupon codes, and more.
  • Build lifecycle programs with the help of program builder and 30+ out-of-the-box templates designed to help you get started and deliver results fast
  • Track your key metrics and commerce persona movements in retail and customer dashboards, for informed decision-making and data-driven campaigns. 
  • 24/5 technical support from in-house experts


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