Expert consultancy for Engagement Cloud customers
Bench aims to help dotdigital clients understand how to enable strategic and operational alignment to achieve commercially measurable results.
The Bench approach is expert-led and will delivers several key benefits to a business:
- Understand the gap between alignment strategy & capability
- Define strategic development & tech investment roadmaps
- Deliver SME led implementation & integration programmes
- Focus on outcome by articulating value & opportunity
- Simplify decision making & make better decisions faster
Bench assists dotdigital clients in getting the most out of Engagement Cloud, optimizing their digital strategy in every aspect.
- Proven Methodology: Developed over multiple client programs and verticals. Every client is different, but the Bench approach remains constant.
- Establish common values across the organisation and map to a business capability across data, technology and people & process.
- Modular & Agile: The Bench approach is agile and designed to help businesses operate in a flexible manner, accommodate resource availability and enable knowledge gain throughout the process.
- Expert Only: The Bench team are not generalists. Our approach works because we deploy only market leading experts in the discipline covered.
- Vendor/Service provider-agnostic recommendation
development & investment roadmaps
- Data and technology landscape and market reviews
- Program implementation SME, license and services
- Organizational change & impact assessment overview
"The results the Bench team have helped us deliver are outstanding. They have not only enabled us to drive hugely increased value from our technology investment, they have also given us the internal capability to consistently deliver better customer experiences. Everything Bench has delivered has allowed us to make money, save money, take control and enhance our brand." - Andy Lane, Marketing Director KWIKFIT
Bench helps you transform your organization and drive value with specialist consultancy and project management. Their trusted team of granular experts ranges across retail, automotive, financial services, charity, transport and travel, pharmaceuticals, FMCG and many more.